Join the Starbucks Team as a Customer Service Representative in Canada

Are you passionate about coffee and delivering exceptional customer service? Do you thrive in a fast-paced environment that values teamwork and a strong community? If so, we want you to join our team at Starbucks as a Customer Service Representative in Canada!

About Us

Starbucks Coffee Company is a globally recognized brand dedicated to enriching the lives of our customers and partners. With over 1,500 locations across Canada, we take pride in creating a welcoming and inclusive atmosphere for everyone. Our mission is to inspire and nurture the human spirit, one cup, one person, and one community at a time.

Role Overview

As a Starbucks Customer Service Representative, you will play a vital role in creating an inviting experience for our customers. You will be the face of Starbucks, responsible for providing efficient and friendly service while ensuring that our high standards of product quality are maintained. Your ability to connect with customers and understand their needs is essential in fostering customer loyalty and satisfaction.

Key Responsibilities

Deliver exceptional customer service with a friendly and positive attitude.
Prepare and serve high-quality coffee and tea beverages according to Starbucks standards.
Educate customers about our menu items, including seasonal promotions and recommendations.
Manage cash handling, including processing orders accurately and efficiently.
Maintain a clean and organized workspace, ensuring that safety and health regulations are followed.
Collaborate with team members to foster a supportive and engaging work environment.
Handle customer complaints and feedback with professionalism and care.
Participate in ongoing training and development to enhance product knowledge and service skills.

What We Offer

At Starbucks, we recognize that our employees are our greatest asset. We offer a range of benefits and opportunities to help you achieve your professional goals, including:

Competitive hourly wage based on experience.
Flexible scheduling to accommodate your availability.
Comprehensive health benefits, including medical, dental, and vision coverage.
Employee stock purchase plan, allowing you to share in the company’s success.
Free drinks and discounts on food and beverages during shifts.
Opportunities for career advancement, with internal promotions available.
A supportive work environment that values diversity and inclusion.
Access to mental health resources and employee assistance programs.

Qualifications

The ideal candidate for the Starbucks Customer Service role will possess the following qualifications:

High school diploma or equivalent required.
Previous experience in retail or customer service is preferred but not mandatory.
Strong verbal communication skills and the ability to connect with customers.
A positive attitude and a passion for delivering exceptional service.
A team player who can work collaboratively in a fast-paced environment.
Flexibility to work varied shifts, including weekends and holidays.

Culture & Values

At Starbucks, we believe that inclusivity and diversity are essential to our success. We are committed to creating a culture where everyone feels valued and respected, regardless of their background. We encourage you to bring your authentic self to work.

How to Apply

If you are ready to embark on a rewarding career with Starbucks and contribute to a welcoming community, we would love to hear from you! Please visit this page to submit your application.

Join Us!

Become a part of the Starbucks family where your passion for coffee and commitment to customer service can make a difference in the lives of our customers and community. We look forward to welcoming you aboard!