Become a Part of the Starbucks Family!

Starbucks is more than just a coffee shop; it’s a community of coffee enthusiasts and dedicated team members who strive to create a welcoming and comforting atmosphere for our customers. If you are passionate about delivering exceptional customer experiences, we invite you to apply for the role of Customer Service Representative.

Position Overview

As a Customer Service Representative at Starbucks, you will play a vital role in fostering relationships with customers, ensuring that their experience in our shops is seamless and enjoyable. Your main responsibility will be to provide outstanding customer service of Starbucks, which includes taking orders, preparing beverages, and enhancing the overall customer experience.

Key Responsibilities

Welcome customers with a warm and friendly demeanor.
Take customer orders accurately and efficiently.
Prepare and serve coffee and espresso beverages according to Starbucks standards.
Handle cash register operations and process transactions accurately.
Ensure cleanliness and organization of the store and work environment.
Manage customer inquiries and complaints in a timely and professional manner.
Maintain knowledge of Starbucks menu items to provide recommendations based on customer preferences.
Collaborate with team members to ensure smooth store operations and a positive work environment.

Qualifications

To succeed in this role, you should meet the following qualifications:

High school diploma or equivalent.
Previous experience in customer service, preferably in food and beverage industries.
Strong verbal communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Basic math skills for cash handling and transaction processing.
Passion for coffee and customer satisfaction.
Availability to work flexible hours, including weekends and holidays.

What We Offer

Starbucks is dedicated to creating a positive and inclusive work environment. We offer a range of benefits and opportunities for career growth, including:

Competitive hourly wage starting at $15 per hour plus tips.
Comprehensive training program to enhance your skills.
Employee discounts on food, beverages, and merchandise.
Health insurance and retirement savings plans for eligible employees.
Opportunities for career growth and development within the company.
A supportive and inclusive workplace culture that values diversity.

Why Join Starbucks?

At Starbucks, we believe that by nurturing the personal and professional growth of our employees, we can create a team that excels in delivering extraordinary customer experiences. Our team is passionate about coffee, committed to community involvement, and dedicated to social responsibility.

We know that our success is driven by our motivated and talented employees, and we work hard to create a workplace that values and respects everyone. As part of the Starbucks family, you will have the chance to make a real impact, not only on our customers but also on the community around you.

Application Process

Are you ready to take your customer service skills to the next level and join the Starbucks team? We would love to hear from you! Applications are accepted on this page, and we’re looking for individuals who are ready to make an impact through their work.

Starbucks Is An Equal Opportunity Employer

Starbucks is committed to a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds, experiences, and identities. If you’re looking for a rewarding opportunity where you can be yourself and bring your best to work every day, apply to join us!

Embark on a beautiful journey with Starbucks where your passion for coffee and excellence in customer service can shine brightly!