Starbucks Canada Customer Service Role

At Starbucks, we believe in creating a culture of warmth and belonging, where everyone is welcome. As a leader in the coffee industry, we pride ourselves on serving the finest beverages while delivering an exceptional customer experience. If you have a passion for coffee, enjoy working in a fast-paced environment, and are dedicated to providing stellar customer service, we invite you to apply for the Customer Service role with Starbucks Canada!

Job Overview

As part of our customer service team, you will play a significant role in establishing a welcoming atmosphere at our locations across Canada. Your day-to-day responsibilities will include:

Engaging with customers and providing an exceptional service experience.
Taking customer orders accurately and efficiently.
Preparing and serving a variety of beverages and food items.
Maintaining cleanliness and organization in the store.
Handling cash transactions and following financial procedures.
Training and being a support system for new team members.
Promoting brand loyalty and ensuring customer satisfaction.

Why Join Starbucks?

At Starbucks Canada, we believe our partners (employees) are our greatest asset. We offer a variety of benefits to support both your professional and personal well-being:

Competitive Salary: We offer a competitive hourly wage with potential for bonuses.
Health & Wellness Benefits: Access to medical, dental, and vision insurance for eligible partners.
Retirement Savings Plan: Participation in a retirement savings plan with employer matching.
Employee Discounts: Enjoy discounts on food, beverages, and merchandise.
Career Advancement Opportunities: We believe in promoting from within and encourage team members to pursue their career goals.
Training & Development: Participate in workshops and programs designed to support your growth and leadership.
Flexible Scheduling: We offer flexible work hours to accommodate your personal commitments.

Who You Are

We are looking for individuals who are:

Passionate: A genuine love for coffee and the Starbucks mission.
Customer-Focused: A friendly, approachable demeanor with a strong desire to assist and connect with customers.
Team-Oriented: Ability to work collaboratively in a fast-paced environment.
Adaptable: Comfortable with changing situations and versatile in handling multiple tasks.
Reliable: Dependable with punctuality, and a commitment to high standards.

Qualifications

To be a successful candidate for the Starbucks Canada customer service role, you should have:

A minimum of a high school diploma or equivalent.
Previous experience in customer service or retail preferred but not required.
Willingness to work flexible hours, including weekends and holidays.
Excellent communication and interpersonal skills.
Ability to handle cash transactions with attention to detail.
A passion for authenticity, inclusivity, and contributing to your community.

Application Process

If you are ready to immerse yourself in the vibrant atmosphere of Starbucks and make a difference in customer experiences, we encourage you to apply today! Visit our career page to submit your application and start your journey with us. We look forward to meeting you and welcoming you to our Starbucks family!

Starbucks Canada is an Equal Opportunity Employer

We embrace diversity and are committed to creating an inclusive environment for all partners. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We can’t wait to see you shine!”